After-hours tutoring enquiry autoresponder for parent messages.

Hi [Parent name], thanks for contacting [Tutoring company]. We have received your enquiry and a team member will review it during our next working window. To help us respond with the right next step, could you reply with: 1. Student year/grade and subject 2. Learning goal, exam or concern 3. Preferred online/in-person format and location/time zone 4. Ideal days/times and how soon you want to start 5. Any important context staff should know before suggesting options We will not confirm tutor availability or pricing until the details have been reviewed. If this is urgent or involves a safeguarding concern, please contact [urgent human contact route] directly.