First-reply template
A copy-ready structure for acknowledging the enquiry, asking for missing details and avoiding over-promising before review.
Open templateUse the templates, intake checklist, browser-only scorecard and follow-up sequence to capture the right parent enquiry details, draft safer first replies and hand off clearly for staff review.
A copy-ready structure for acknowledging the enquiry, asking for missing details and avoiding over-promising before review.
Open templateA safer reply when parents ask “how much?” before staff know the level, subject, goal, format or weekly frequency.
Open pricing templateA focused template for trial class requests where staff still need details before confirming availability, price or next step.
Open trial templateSix details to capture before matching a tutor or handing the request to another staff member.
Open checklistPaste a draft locally in the browser and score whether it covers intake, risk and follow-up ownership.
Open scorecardA 3-message sequence for quiet enquiries that need one missing detail, a low-pressure next step and a polite close-the-loop note.
Open sequenceUseful when enquiries arrive by website form, WhatsApp, email or marketplace message and need a consistent reply before a human can fully assess availability.
These tools do not submit parent data to Pellex. The scorecard runs in the browser only; the paid pack is a downloadable workflow prompt set.
The tutoring prompt pack turns the free tools into repeatable prompts for intake extraction, first-reply drafting, follow-up owner/date and staff handoff summaries.
Buy for USD 1.80 with PELLEX80Prefer an async audit?
Operational workflow support only. Staff should review before sending; this does not replace safeguarding, educational, legal or professional judgement.