01
Slow first response
A new enquiry arrives, but staff still need to ask basic qualifying questions before anything can happen.
Async workflow audit + lightweight automation
Stop leaking revenue after the first customer message.
Pellex turns messy inboxes, WhatsApp threads and web forms into a staff-ready workflow: capture the right details, summarise each enquiry, draft from approved facts, and make the next follow-up visible.
Launch code: 80% off for 10 minutesPELLEX8010:00
Built for clinics, tutors, salons, studios, agencies and appointment-based service teams. Human approval stays in the loop.
Clinics
Tutors
Salons
Studios
Agencies
Enquiry leak check
If three of these are true, you are probably losing warm enquiries.
Most service teams do not need more visitors first. They need every existing enquiry to become a clear next action before the customer goes cold.
02
Repeated replies
The same prices, availability rules, opening hours and booking questions are typed again every day.
03
Forgotten follow-up
The customer showed intent, but nobody owns the next reminder after the first exchange.
Audit output
What the 80% off audit gives you in plain language.
Send one real enquiry path. We return the smallest practical change that can reduce missed replies, repeated typing or forgotten follow-up.
One tighter starting point
We identify the one customer question or intake path that is worth fixing first, instead of spreading effort across the whole business.
A cleaner staff handoff
Each enquiry should show what is known, what is missing, who owns it and what can safely be drafted.
Follow-up that does not depend on memory
Warm enquiries get a visible follow-up point, so they are not buried inside chat history or shift handover.
What changes
From “someone should reply” to a visible next step.
A good first workflow is narrow, safe and measurable. It does not replace your team; it gives them a cleaner handoff.
Before Pellex
Customer details spread across channels
Staff rewrites the same answers manually
No owner for tomorrow’s follow-up
Sensitive cases mixed with routine admin
After a focused workflow
Every enquiry has known details and missing details
AI drafts only from approved business facts
Staff sees the next action and follow-up date
Professional judgement stays with humans
Choose your starting point
Three ways to start without a sales call.
Pick the smallest next step that matches your urgency. The paid audit is the default path when you want a specific recommendation quickly.
Self-serve guide
USD 29 / PDF + templates
- Map one enquiry workflow
- Use AI prompts and safe reply templates
- Includes Hermes Agent + free/low-cost LLM setup route
Recommended
USD 99USD 19.80 / async audit with PELLEX80
- Review one real enquiry path
- Receive a leak map and priority fixes
- No call required; send materials by form/email
Starter pilot
USD 399 / first workflow
- Build one intake, summary or reminder workflow
- Connect to email, Sheets, CRM or existing tools
- Human approval and safety boundaries included
1real enquiry path reviewed
48htarget audit turnaround
0medical/legal advice automated
3implementation options
FAQ
Common objections answered before the form.
Will this replace staff?
No. Pellex is designed for human-approved intake, summaries, reply drafts and reminders. Sensitive decisions remain with qualified people.
Do we need to change tools?
Usually no. The first workflow should fit around your current inbox, website form, spreadsheet or CRM.
What should we send for an audit?
Send one customer enquiry path, a few anonymised examples, your current reply process and where follow-up gets missed.
Want fewer warm enquiries slipping through this week?
Start with the async audit. If automation is not the best next step, we will say so and point you to the smallest manual fix.
What buyers receive
See the one-page audit format before paying
The paid async audit is designed to be useful without a sales call: leakage map, first-response fix, handoff checklist, and a 7-day starter plan.
View sample audit
No-call deliverable
Submit one real enquiry workflow, then receive a concise action plan that a front desk, tutor, salon manager, or studio owner can implement.