For salons, spas and appointment-led service teams
Stop losing warm booking enquiries between messages.
Pellex reviews one messy enquiry path — Instagram, WhatsApp, email or web form — and turns it into a staff-ready handoff: service requested, preferred time, location, constraints, missing details and the next follow-up.
Start 80% off auditView sample audit
What usually leaks
- Customer asks about price, slot or treatment but details arrive across different channels.
- Reception or studio staff repeat the same qualifying questions manually.
- No one owns follow-up after the first reply or booking link.
- Special requests are not summarised clearly before staff replies.
What the audit gives you
- One enquiry-path map from first message to next action.
- A missing-information checklist for front desk or studio staff.
- Safe approved-reply boundaries using only your business facts.
- One small USD 99–399 pilot recommendation if automation is worthwhile.
Start without a sales call
Send one anonymised booking enquiry and how your team currently replies. Pellex will return a concise operational note by email if there is a clear fit.
Submit enquiry pathClaim 80% off audit
Pellex supports administrative workflow only: intake, summaries, approved reply drafts and follow-up reminders. It does not give beauty, medical, legal or financial advice.