01
Instagram or WhatsApp DM
Move informal treatment-interest messages into a structured non-clinical intake note for staff review.
No-call admin workflow kit
Recover med spa enquiries before they disappear into DMs, missed calls and inbox notes.
A practical intake, first-reply and staff handoff workflow for aesthetics clinics and med spas that need faster written follow-up without making medical claims or forcing a call.
Four admin moments that leak high-value enquiries
02
Missed call
Send a polite written route that collects contact details, preferred treatment area and timing without diagnosing anything.
03
Price or package question
Acknowledge the question, explain that suitability is reviewed by the clinic, and ask one useful next-detail question.
04
Staff handoff
Summarise missing details, owner, promised next step and safe review boundary before anyone replies.
Copy
Starter reply
Scope
What Pellex reviews
One enquiry path: source, first response, missing details, follow-up owner/date and handoff summary. The clinic remains responsible for clinical review and advice.
Lowest-friction paid next step
Send one anonymised enquiry path and get a 48-hour workflow audit.
Pellex returns a concise admin workflow note: what to ask first, what staff should review, where handoff breaks, and a safer follow-up sequence. No meeting required.
Buy for USD 19.80 with PELLEX80Already paid? Send details
Launch discount in StripePELLEX80USD 99 USD 19.80
Operational workflow support only. Pellex does not provide medical, legal, financial or compliance advice; clinic staff must review all replies before sending.